Wednesday, April 23, 2014

Home News How to make customer service easy for your employees

How to make customer service easy for your employees

Industry News

In focusing on customer service, leaders need to answer these questions first

| March 19, 2012

Offering great customer service is hard. The definition of what it is exactly changes from customer to customer and from situation to situation. This makes it especially difficult for employees who try to apply their company training to a particular situation. In a connected world, customer service has become the new marketing. A dissatisfied customer used to be able to tell seven people. With social media, they now can tell 7 million people!

In focusing on customer service, leaders need to answer these questions first…

Read more at SmartBlog on Leadership.

Top news

Where do your ferns grow?

Make fronds as desirable as blooms with these marketing tips to emphasize the benefits of these low-maintenance plants.

Bees are back

Help customers protect pollinators during spring and beyond with this information.

Bayer opens North American Bee Care Center

The center will support scientific research, product stewardship and sustainable agriculture to protect and improve honey bee health.