Customers petition for Stauffers of Kissel Hill store to stay open

Customers petition for Stauffers of Kissel Hill store to stay open

The petition to keep the retailer's Oregon Pike store has gained more than 1,400 signatures.

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September 12, 2017
Conner Howard
Industry News Retail News

Pennsylvania-based retailer Stauffers of Kissel Hill, #8 on Garden Center magazine's 2017 Top 100 IGCs list, announced in July that its Oregon Pike store in Lancaster, Penn. would be closing. After the announcement, an online petition was filed to encourage the company to keep the store open.

"The Stauffers on Oregon Pike is a smaller sized grocery store that has a very loyal customer base and the feel of a community store. There are many customers, like myself, who only shop at this grocery store," the petition reads. "This isn't because due to lack of options either. Less than a mile away is a much larger grocery store with a much larger selection, but we still shop at our Stauffers because they carry the selection that we care about."

As of this writing, the petition has accrued roughly 1,480 signatures, just shy of its goal of 1,500 signatures. The petition maintains that closing the Oregon Pike store would cause significant inconvenience.

"Stauffers is recommending that customers can frequent their other two stores in the county. Each one of these stores is at least 15 to 20 minutes away, and that's not factoring in rush hour traffic," The petition reads. "These other stores are also very large and do not have the same type of staff either."

According to a press release from Stauffers of Kissel Hill, the final day of operations for the Oregon Pike location is planned for June 30, 2018.

"Stauffers of Kissel Hill will continue to serve their Lancaster County customers at their other full service supermarket and garden centers at 1050 Lititz Pike and 301 Rohrerstown Road," the press release reads. "Their garden centers in York and Harrisburg will also continue to operate as normal."

While the petition praises the compact square footage of the store as a reason it should remain open, the statement by Stauffers of Kissel Hill claims that the smaller space is a liability and contributing factor to the decision to close.

"It is always difficult to leave a location, especially one that you have occupied for over 50 years. The Oregon Pike store is limited by its 22,000 square foot size, making it difficult to offer the products and services that are expected in today’s supermarket and garden centers," the company statement reads. "This announcement is being made a year in advance with consideration of our team members. All of the 63 team members affected will be offered a position at one of our other retail locations."

Photo courtesy of Stauffers of Kissel Hill