Helping hands

Published July 10, 2019

There are lots of ways to help your customers succeed, whether they’re new to the garden or seasoned veterans. We’ve gathered up some ideas from the Garden Centers of American Summer Tour in Nashville, Tennessee, that you can try at your own store.

If a customer has a question at Bates Nursery & Garden Center, they don’t have to go looking for staff. All they have to do is push a button and a staff member will come right to them.
PHOTO BY KATE SPIRGEN

Moore & Moore Garden Center shows off how easy it is to care for succulents with signage all over the store.
PHOTO BY KATE SPIRGEN

JVI Secret Gardens keeps information on its water feature installations close to the store displays so that customers can take it home and decide what’s right for them.
PHOTO BY KATE SPIRGEN

The terrarium bar at Yarrow Acres shows customers exactly how to build and care for a terrarium with easy-to-follow instructions.
PHOTO BY KATE SPIRGEN

Martin’s Home & Garden shows customers how to care for plants before they even make a purchase.
PHOTO BY KATE SPIRGEN

PHOTO BY KATE SPIRGEN

Read Next

Productive problem-solving

July 2019

Explore the July 2019 Issue

Check out more from this issue and find your next story to read.

View More

Voting now open for National Garden Bureau's 2026 Green Thumb Award Winners

2025 Native Plant Market Report

The Growth Industry Episode 8: From NFL guard to expert gardener with Chuck Hutchison

[WATCH] Beyond the holidays: Finding success with unique seasonal events

Influencers in the aisles

Master Nursery Garden Centers releases Bumper Crop Organic Raised Bed Mix for home gardeners