September 2020

Features

• 2020 State of the Industry: COVID-19: The lost month

• Cover Story: 2020 State of the Industry Report: 2020 vision

• 2020 State of the Industry: Customer Retention: Keeping the momentum rolling

Departments

• Editor’s Note: Onward and upward

• Straight Talk | Honest insights from an IGC expert: Finding the sweet spot

• Retail Revival | Store improvement tips from the Garden Lady: Attracting garden geeks

• Last Look | Bonus takeaways to keep you thinking: Understanding Gen Z

Advertorial

• Advertorial: Our name, logo and results are unforgettable!

• Advertorial: A global pandemic sparks a technology revolution that is here to stay!