Cha-ching! (8-26)

In an era when a garden center's ability to provide solutions is at a premium, few companies do a better job of providing plants, hard goods and education that fit the bill than Swansons Nursery in Seattle, Wash.

Even the company website is crafted to encourage customer success, with departments such as "Garden Essentials" and "Urban Living" that quickly show how the garden center has what it takes to make sure gardeners get what it takes to meet their needs. And Swansons' onlline Plant Care Sheets offer thorough and easy-to-follow guides that cover practically every gardening challenge -- complete with the solutions practically every gardener is looking for.

This kind of customer service, which actually begins even before the customer sets foot in the door, helps set the Washington retailer apart from competitors -- and that's always a formula for "Cha-ching!"

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